Blinkit, the quick commerce company known for instant delivery of groceries and other essentials, has announced the launch of its 10-minute ambulance service in Gurgaon. The service, which went live with five ambulances, aims to revolutionize emergency healthcare access in urban India.
On Thursday, Blinkit CEO Albinder Dhindsa took to X (formerly Twitter) to announce the service launch, highlighting the company’s commitment to addressing critical healthcare needs. “Ambulance in 10 minutes. We are taking our first step towards solving the problem of providing quick and reliable ambulance service in our cities,” Dhindsa posted.
The ambulances will be equipped with essential life-saving tools, including oxygen cylinders, AEDs (Automated External Defibrillators), stretchers, monitors, suction machines, and emergency medicines. Each ambulance will be staffed with a paramedic, an assistant, and a trained driver to ensure professional and timely care.
Customers can book a Basic Life Support (BLS) ambulance through the Blinkit app, making emergency response more accessible and efficient. The introductory price for the service is set at ₹2,000, with a note that neonatal or ventilator care is not currently supported.
Dhindsa emphasized that the initiative is not driven by profit but by the need to address a pressing issue in India’s healthcare system. “Profit is not a goal here. We will operate this service at an affordable cost for customers and invest in solving this critical problem for the long term,” he noted. The company plans to expand the service to all major cities over the next two years, reflecting its long-term vision of improving emergency medical services in India.
Government and Legal Oversight
As Blinkit rolls out this innovative service, Union Commerce Minister Piyush Goyal has urged the company to ensure compliance with all legal and regulatory requirements. “They have to make sure that they meet the law of the land and whatever other legal requirements should be properly taken care of. No laws of the land should be broken,” Goyal said.
Addressing a Critical Need
We look forward to seeing Blinkit expand this vital service to more cities, particularly smaller towns where organized ambulance services are often lacking. There is an undeniable need for improved emergency response infrastructure across the country.
Additionally, the public must develop a sense of responsibility by making way for ambulances, as timely access can be life-saving. Reckless behavior, such as chasing ambulances, must be discouraged to ensure these critical services can operate effectively and safely.