The role of an executive assistant is a demanding yet rewarding one. As an executive assistant, you provide high-level administrative support to senior managers and executives. This can involve managing calendars, arranging travel, preparing reports, communicating on the executive’s behalf, and generally enabling them to focus on strategic priorities. To truly excel as an executive assistant requires skill, discretion, and a strong work ethic.
Build Strong Relationships
One of the most vital skills for an executive assistant is developing strong working relationships with the executives they support. Make an effort to understand your executive’s work style, priorities, and preferences. Be proactive in supporting them, while also using emotional intelligence to know when to give them space. Build trust by being discreet, handling sensitive information professionally, and never overstepping boundaries. Offer insights and ideas when appropriate, while avoiding assumptions. Strengthening your rapport will help build a smoother working relationship.
Master Time Management
Time management abilities are essential for succeeding as an executive assistant. From scheduling meetings to prioritising tasks, you need to juggle many competing demands. Make use of tools like calendars, to-do lists, and project management software to stay on top of everything. Learn to prioritise the most business-critical tasks while also being flexible to changing priorities. Find ways to maximise productivity by identifying time wasters and unnecessary steps. Set reminders and deadlines to keep things moving forward. Refine your time management skills through experience.
Polish Communication Skills
Outstanding communication skills are a prerequisite for executive assistants. You will liaise with diverse stakeholders daily, including senior executives, clients, team members, and suppliers. Work on honing your written communication, from drafting polished emails to proofreading documents. Verbal skills are equally key, including providing updates, responding to enquiries, and representing your executive confidently. Tailor your communication style as needed, while maintaining discretion and diplomacy at all times. Sharpening these skills will enable you to communicate effectively and advance in your career.
Remain Proactive and Solution-Focused
To excel as an executive assistant, you need to demonstrate proactive problem-solving skills. Look for ways to stay one step ahead, such as preparing briefing documents and organising sandwich catering London for client meetings without being asked. When challenges emerge, maintain a positive solution-focused mindset. Assess issues calmly, gather input if needed, and present well-thought-out solutions. Being ready to take initiative and troubleshoot shows you can get things done without constant oversight. It pays to have a list of contacts for essential services like London catering, so you can do what needs doing ASAP.
Continuously Expand Your Skills
The role of an executive assistant continues to evolve. Seek opportunities to keep building in-demand executive assistant skills. Keep your technology skills current by mastering new software and apps. Build knowledge of trends within your industry. Consider sharpening ‘soft skills’ like emotional intelligence and communication. Absorb as much as possible from every experience, interaction, and training programme. Becoming a standout executive assistant requires continuously developing relevant skills to provide value-added, strategic support.
With the right blend of administrative expertise, communication savvy, and proactive problem-solving, you can thrive as a top executive assistant. Focus on building strong working relationships, sharpening productivity, honing communication, and expanding in-demand skills over time. By embracing the strategies above, you can excel in this dynamic role and advance your career.